FAQs
There is no up-front cost to place an account with us. Our fees are covered when funds are collected at a rate to be agreed upon before collection services begin.
Our collectors have experience dealing with accounts from all industries, and are excited to rise to the challenge when new industry opportunities are presented.
There is no minimum balance or maximum age required when placing an account.
If your in-house recovery efforts are not bringing in desired results when you need them, then it is time to place an account with a collection agency.
Since we only work on a contingency basis (no recovery - no charge), you have nothing to lose.
A debt recovery firm will be able to give your accounts full attention. Even the accounts that you've just about given up on will be new to us, and we will be giving them a fresh start.
When debtors see that they are placed with a collection agency, it lets them know that they can't just hide behind the phone or ignore your collection efforts any longer.
We utilize resources that are simply not available to you, such as detailed investigation tools to find missing debtors and perform legal forwarding.
We pride ourselves in using a principled and professional approach to debt collection that set us apart from our competitors. Many clients of ours have asked that we maintain their relationship with their customer although they are placing them for collections.
Many of our clients simply don't have the time, resources, or patience, to follow up with their slow or late payers. As a rule of thumb, we will always treat your customers with a level of professionalism that you would want from somebody working on your accounts.
How do I place an account for collections? What methods are used to collect my debt? What can you do if our customer has disconnected phone numbers or mail-return?
Accounts can be placed a few ways; however the most convenient way is through the client portal. Uploading accounts is easy and fast. Our client agents are very accommodating to meet each clients needs. Methods used to collect debts are specific to each account. Our collectors are highly skilled to quickly analyze each file and apply every LEGAL and PRODUCTIVE action possible.
We work many angles to ensure we exhaust all efforts thouroghly, leaving no dollar left behind. Please give us a call for more details and examples of our available resources.
We offer a convenient client portal available 24/7. This portal allows clients to log in and see a real time report on the status of every file placed. As soon as a payment is made, client’s have access to see every payment detail and their scheduled remit date and amount. We take great pride in our transparency and honesty. On guaranteed funds, payments are remitted within 15 days, and 30 days with non-guaranteed funds.
We operate on a contingency basis, meaning you incur no costs unless we successfully recover your funds.
We prioritize maintaining the integrity of your customer relationships, employing ethical collection practices that reflect positively on your business.
Our extensive experience and specialized knowledge equip us to handle even the most challenging debt recovery cases effectively.
No fees. No risk. You only pay when we collect.